Case Study 2 - Services Organisation
As part of Profectus' detailed payment error analysis all causes of duplicate payment errors are identified. A service industry client who uses SAP and operates an internal audit function had the following payment error results.
Findings:
| Payment error category | Error numbers | Total value |
| Invoice Paid Twice to Same Vendor | 248 | $748,000 |
| Invoice Paid Twice to Different Vendors | 137 | $683,000 |
| Total Claims | 385 | $1,431,000 |